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itsfynnion8's avatar
itsfynnion8
3 years ago
Solved

HWID banned from previous Owner

Looking to get some help from anyone in the Community. Bought my PC second-hand a few months back. Downloaded apex a week ago and got banned within an HOUR. Made a Second account and Got banned ther...
  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Hey @itsfynnion8,

    Sorry to hear about the trouble you've been having on your new system.

    I'm afraid we cannot make any changes or discuss account details here on the forums, nor would we be able to provide or allow information regarding bypassing any account actions to take place here.

    I do see you've already mentioned creating an appeal multiple times, however this would be the only way to have a ban or suspension on your account reviewed.

    If the Terms of Service team has declined to remove the action, that is not something we'll be able to assist with on the forums either.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @itsfynnion8,

Sorry to hear about the trouble you've been having on your new system.

I'm afraid we cannot make any changes or discuss account details here on the forums, nor would we be able to provide or allow information regarding bypassing any account actions to take place here.

I do see you've already mentioned creating an appeal multiple times, however this would be the only way to have a ban or suspension on your account reviewed.

If the Terms of Service team has declined to remove the action, that is not something we'll be able to assist with on the forums either.

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