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TariqDestroys's avatar
TariqDestroys
2 years ago
Solved

I bought the wraith blood moon bundle and didn't receive the 50 packs?

I bought all the bundles at the same time but only received 120 packs 60+60+50=170 so i'm wondering where my other packs went 
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @TariqDestroys,

    Did you receive the other cosmetics from that bundle, or are those missing as well?

    If you've restarted your client but those are all still missing after you sign in, it would be best to get in touch with support directly so they can take a look at the purchases.

    Be sure to have these screenshots available, then create a new case here so our support team can assist further.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @TariqDestroys,

Did you receive the other cosmetics from that bundle, or are those missing as well?

If you've restarted your client but those are all still missing after you sign in, it would be best to get in touch with support directly so they can take a look at the purchases.

Be sure to have these screenshots available, then create a new case here so our support team can assist further.

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