Forum Discussion
28 Replies
- EA_Aljo4 years ago
Community Manager
Hi there, @Gyorfoliver
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
It’s doesnt work. I try everything. But my internet is good this is not internet problem. Is a game problem. Im check my nat type, DNS settings, i deleted the game 3 times and still doesn’t work. My all data center is empty. The game couldn’t find any servers. This is why i can’t join to the lobby.
- EA_Aljo4 years ago
Community Manager
Thanks for the response. Try using alternate DNS servers with these steps:
From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.
Let me know if that makes a difference. Thank you.
Thank you your answer. But still doesn’t work.
I have the same issue.
Also tried DNS settings and so on. Even wtih differen internet provider.
- EA_Aljo4 years ago
Community Manager
What type of match are you both looking for? Is it happening for all of them or just ranked matches, for example?
If you check my post
Basically I can not login to the game. At the login screen there are no data centers (servers) available to join.
I recevie connection errors. Before the update it worked fine. Also all my other applications BR games, online games are working fine, thus I assume this is connected to the update....
Now I made a hardreset on my XBOX deleted all the files if something stucked in the memory....
- EA_Aljo4 years ago
Community Manager
What country are you both in?
I am located in Hungary EU. maybe @Gyorfoliver as well as his nickname looks like a hungarian.
- EA_Aljo4 years ago
Community Manager
It's possible there's an issue with your region. Can you try switching your connection to a mobile hotspot and see if the same issue occurs? This is just as a test. It's not a permanent solution if it works.
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