Forum Discussion

2 years ago

I can open the game with mobile hotspot but not with my wifi.

Hello, 2 days ago I was able to play just fine, my wifi has no problems I can play any other game including other EA titles but in Apex Legends I cant go past loading screen its spinning the whole ti...

EA_cuervo

Community Manager

2 years ago

Hi there,

Thanks for reporting this and sharing all the steps you've tried so far. Since you're able to connect via mobile hotspot, it might be a configuration on your internet service provider. Do your friends also use the same internet service provider? Have you tried contacting your ISP to see if they have made any changes recently that might have caused this?

Thanks,