Forum Discussion

2 years ago

i didn't recieve the coins i paid for

Yesterday i puchased apex coins and 9.99 dollars have been deducted from my steam wallet yet i never received rhem. I was wondering if i could get any help? Also it is very confusing how to navigate...

EA_Pulsar

Community Manager

2 years ago

Hey @TTv_ArtunK

Sometimes it can take 24 hours for transactions to complete. Please also try the basic troubleshooting steps. You can find the full list of troubleshooting steps here. Restart your device and log back into your account to see if it resolves the issue.

If the problem persists afterwards, you should contact our live support team.