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lifang123's avatar
3 years ago
Solved

I don't know the reason that I am banned.

I don't know why I have been banned.In fact,I didn't use any games plug-in.I just make teams with my partners.JUST the normal chats.Maybe my VPN gets wrong.But I have just played only one week.I really like this game.Please check my account carefully.Look forward to your reply.

  • Hey @lifang123,

    Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can contact our terms of service team via the webform in this article. They should be able to help you further.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @lifang123,

    Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can contact our terms of service team via the webform in this article. They should be able to help you further.

  • lifang123's avatar
    lifang123
    3 years ago

    I know the reason that I have been banned .Maybe I change the VPN during the games.But I don't think this is a deadly mistake.I wish you could lift the lockdown.Lookforward to your reply.

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