Forum Discussion

4 years ago

Solved

i got package loss again but please just let me leave the game

i have package loss every 3-5 games always at the evening at around 6-9 but sometimes it is gone completely... but thats not my problem.(also it doesn't happen on my smurf acc at all) my problem is ...

EA_Aljo
4 years ago
@Mortal-san

Try using alternate DNS settings with the instructions here. Let me know if that helps or not. Thanks!

EA_Aljo

Community Manager

4 years ago

Hi there, @Mortal-san.

I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

Mortal-san
4 years ago
thx for the reply but it didn't help i guess its a server issue because it mostly happens on frankfurt 1 and frankfurt 2 seems to be fine most of the time ,also it only happens from around 7-10pm… but it has been like that for like ever… but my issue is that i just want to be able to leave the game ,having to restart the game every 4 rounds is really agonizing.
- EA_Aljo
  Community Manager
  4 years ago
  @Mortal-san
  
  Are you playing on a wired or wireless connection?
  - Mortal-san
    4 years ago
    wired