I have to return to main menu in Apex to be able to go to a new game

Is this issue only occurring when playing with friends @HunterLoveX?

If so can you and your friends ensure that your NAT type is open. I would also suggest ensuring that you are all on the same internet protocol. For example, if you are on IPv4 and they are on IPv6 then you can have issues.

If it's still not fixed can you try:

• Log into your modem / router
• Turn OFF UPNP.Turn off PC UPnP Service:Press: Windows-button a window should pop up. Write: “services.msc” (without the “) then press enter
• In the list of services, scroll down to “UPnP Device Host”, click it and press “Stop service”. Now do the same thing but with the service “SSDP Discovery”.Exit the window and go to control panel-> Network and Internet-> Network and Sharing Centre-> Change advanced sharing settings (to the left)-> Under “network discovery” select to turn off network discovery
• Save your changes

Still not working after this? Can you go ahead and on your console manually set your DNS so that it uses the Google DNS settings. You need to set them to 8.8.8.8 and 8.8.4.4.

Let me know how you get on.

Darko

It occurs while I’m playing alone. I haven’t even tried to play with friends.

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@EA_Darko wrote:

Is this issue only occurring when playing with friends @HunterLoveX?

If so can you and your friends ensure that your NAT type is open. I would also suggest ensuring that you are all on the same internet protocol. For example, if you are on IPv4 and they are on IPv6 then you can have issues.

If it's still not fixed can you try:

• Log into your modem / router
• Turn OFF UPNP.Turn off PC UPnP Service:Press: Windows-button a window should pop up. Write: “services.msc” (without the “) then press enter
• In the list of services, scroll down to “UPnP Device Host”, click it and press “Stop service”. Now do the same thing but with the service “SSDP Discovery”.Exit the window and go to control panel-> Network and Internet-> Network and Sharing Centre-> Change advanced sharing settings (to the left)-> Under “network discovery” select to turn off network discovery
• Save your changes

Still not working after this? Can you go ahead and on your console manually set your DNS so that it uses the Google DNS settings. You need to set them to 8.8.8.8 and 8.8.4.4.

Let me know how you get on.

Darko

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Can you try the steps I posted and see if they make a difference @HunterLoveX

Darko

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@EA_Darko wrote:

Can you try the steps I posted and see if they make a difference @HunterLoveX

Darko

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It’s not my modem and I’m not good with electronics so I’m afraid I can’t try anything about the modems/routers settings or whatever 

Hey @HunterLoveX if it was an issue with the game then everyone would be having the issue. A number of people who had the same issue were able to fix it by making changes to their router or network. If you do not feel confident enough to do it yourself then your ISP will be able to talk you through the steps.

Darko

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@HunterLoveX wrote:

It occurs while I’m playing alone. I haven’t even tried to play with friends.

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@EA_Darko wrote:

Is this issue only occurring when playing with friends @HunterLoveX?

If so can you and your friends ensure that your NAT type is open. I would also suggest ensuring that you are all on the same internet protocol. For example, if you are on IPv4 and they are on IPv6 then you can have issues.

If it's still not fixed can you try:

• Log into your modem / router
• Turn OFF UPNP.Turn off PC UPnP Service:Press: Windows-button a window should pop up. Write: “services.msc” (without the “) then press enter
• In the list of services, scroll down to “UPnP Device Host”, click it and press “Stop service”. Now do the same thing but with the service “SSDP Discovery”.Exit the window and go to control panel-> Network and Internet-> Network and Sharing Centre-> Change advanced sharing settings (to the left)-> Under “network discovery” select to turn off network discovery
• Save your changes

Still not working after this? Can you go ahead and on your console manually set your DNS so that it uses the Google DNS settings. You need to set them to 8.8.8.8 and 8.8.4.4.

Let me know how you get on.

Darko

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You said here to change my DNS and they all show 0.0.0.0 on my console. Do I change only the primary and secondary DNS because there are also the IP address subnet mad and default gateway

This same issue happens to my girlfriend and I. Since season two we have to leave the lobby every game to be able to ready up again. We play lots of multiplayer games together and this is never a issue. 

Hey @MastadonManiac were you able to try the steps I shared above?

Are you both playing on the same network?

Darko

Yes didnt work and we are but play multiple other multiplayer games on a NAT 2 connection so I think this is something on Respawns end as others are having the same issue 

Hey @MastadonManiac are you both on the same network when the issue occurs?

Darko