I lost my old settings
I did start the game and found my settings disappear , in this case i didn't even touch any files and i didn't made any changes to my computer , am playing on steam currently and this trouble happene...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@YasserChani Do you notice this happen after any updates or other changes to the device?
@EA_Illium this issue happened randomly for now , without any changes to device
- EA_Illium@YasserChani Do you know if you connection should be solid like @Tradables suggested, also to check do you have any running anti-virus on the device to allow Origin and Apex through?
- @EA_Illium i do have anti-virus softwares
- @YasserChani Check in the anti virus approved or denied softwares and applications (can even do this for your firewall as well)
And look for easyanticheat.exe and r5apex.exe
This is easiest if you go to the download location of the game. Both of these applications are In the same folder.
Make sure they're set to approved in your anti virus and click OK. And try re loading up apex once again. PC may or may not request a restart to apply changes depending. These situations vary but a restart once in awhile doesn't hurt.
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