Forum Discussion

3 years ago

I made an account with an email that is no longer active.

So I made an account 11 years ago and never verified the email. The email was with a service provider my family no longer uses so the email no longer exists. My Xbox account is linked with it which i...

EA_Barry

Community Manager

3 years ago

@TheStonkMarket

Account security is important to us.

When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.