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pearlmaster17's avatar
pearlmaster17
2 years ago
Solved

I need my EA accounts merged

I would just like to ask if there’s any possible way that I can merge two EA accounts without loosing any data? I used to play apex legends on Xbox and I have two years worth of data. All of my data ...
cross-progression
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @pearlmaster17,

    To follow up on what @XHelperZ mentioned already, while there is not a way to merge or transfer your progress from two separate EA accounts, it may still be worth looking into linking the platforms to the same account.

    If you're wanting to make use of Cross Progression on these accounts going forward, you will need to move one platform or the other to the same EA account. That won't bring content from your second EA account, but you would have access to your main EA account content on both platforms from that point forward.

    If you've already made substantial progress on the newer account as well and don't wish for that to be lost, keeping the accounts separate would be the only other option at this time.

W4R2O's avatar
W4R2O
2 years ago
@EA_Mako wrote:

Hey @pearlmaster17,

To follow up on what @XHelperZ mentioned already, while there is not a way to merge or transfer your progress from two separate EA accounts, it may still be worth looking into linking the platforms to the same account.

If you're wanting to make use of Cross Progression on these accounts going forward, you will need to move one platform or the other to the same EA account. That won't bring content from your second EA account, but you would have access to your main EA account content on both platforms from that point forward.

If you've already made substantial progress on the newer account as well and don't wish for that to be lost, keeping the accounts separate would be the only other option at this time.

Do you have any information on whether we should move the secondary account now or after cross progression is released?

Concerned about this part:

"Note: to prevent exploitation, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged."

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago
Hi @W4R2O,

If you're talking about two separate EA accounts, your progress cannot be carried over anyway, so the note you've mentioned wouldn't apply.

If you're talking about two different platform accounts (Xbox, PlayStation, Switch, Steam, EA app, etc.) and they're both already connected to the same EA account, you won't need to move anything to take advantage of Cross Progression.
  • HereToTrollYou's avatar
    HereToTrollYou
    2 years ago

    @EA_Mako Do you have any knowledge on if we will be able to merge 2 EA accounts together for Apex in the future?

    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi @HereToTrollYou,

      We have no plans to implement merging of separate EA accounts at this time.
      • xhazyx's avatar
        xhazyx
        2 years ago

        Hi there, I'm just curious. Although I understand there are no plans whatsoever to add the ability to merge EA accounts, in your.expert opinion though, is that something that is technically possible? 

        Thanks 

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