In-Game Crashes in Apex Legends Season 22

Hello Apex Legends Support Team,

I am experiencing frequent crashes while playing Apex Legends on my system. Here are the details of my setup and the issue:

System Specifications:

• CPU: AMD Ryzen 5 4600G
• GPU: Integrated Radeon Graphics
• Motherboard: MSI A320M PRO-VH
• RAM: 2x8GB DDR4 3200MHz (running with A-XMP Profile 1 enabled)
• Storage: 1TB HDD + SSD SATA
• OS: Windows 11, 64-bit

Issue Description:
While playing Apex Legends, the game freezes for a few seconds and then crashes, causing my entire PC to restart. Sometimes I can play one or two games at most before the crash occurs. This issue started after the latest update (as of January 14, 2025).

Game Details:

• EA Account Name: GunjouQuacks
• Platform: Steam (PC)

Steps Taken to Resolve:

1. Enabled A-XMP Profile 1 in BIOS to maximize RAM performance.
2. Allocated 2GB of RAM to UMA Frame Buffer Size for the integrated GPU.
3. Lowered in-game graphics settings to reduce load.
4. Played the game using DX11 instead of DX12.
5. Added the following custom launch options:
   +cl_interp_ratio 1 +cl_forcepreload 1 -high
6. Disabled the in-game overlay.
7. Verified the integrity of the game files multiple times via Steam.

Despite these efforts, the issue persists. I suspect the problem might be related to memory allocation, driver issues, or compatibility after the recent update.

Request for Assistance:
Could you please investigate and provide any solutions or patches for this issue?

Since I do not receive any crash logs or error messages when these crashes occur (which have happened 7 times so far), I am unable to provide additional information beyond what I have shared. I would appreciate any guidance or fixes you can offer to help resolve this issue.

Thank you for your support. I hope to resolve this issue soon and get back to enjoying the game.