Forum Discussion
Hey @ChylerLuvsChim.
Have you tried reaching out to Xbox Support to see if there are any chat restrictions on your account? I'm afraid that's not something we would be able to see from our side.
You can find more details on how to reach them over at the Xbox Support website. Let me know what you find out.
/Kent
- 6 years ago
I contacted them and they said it was my nat because it’s set to strict. I’ve been using the same nat type for nearly a year and no problems. I cant change it either, because i currently live in a hotel and we dont have access to that stuff.
- EA_Kent6 years ago
Community Manager
Gotcha.
A hotel's network connection is probably behind some pretty strict firewalls considering the amount of traffic it would be dealing with. It's most likely blocking the ports that would be needed for the chat to function.
/Kent
- 6 years ago
It very well could be. I would use my phone’s hotspot, but a friend said the chat doesn’t work using that either.
At this rate, i might as well go buy a hotspot to use for it. Thanks for the help.