Infinite Download loop
1. Open Origin... 2. Download Apex... 3. 99.9% download... 4. Back to 40~50% download... 5. 99.9% download... 6. reset 40~50% i try 1. restart origin 2. reinstall origin 3. reinstall windo...
Forum Discussion
EA_Darko
Community Manager
Community ManagerSorry to see that you are having issues @KOR_ChiefEditor.
Can I ask you to ensure that the ports for Origin are open on your router:
- TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
Once done, try the download again and see what happens.
Let me know how you get on.
Darko
How the hell do I change that ? My download speeds are stuck at 24 kb/s max whilst my internet download speed is around 40 MB/s. My game downloads for 3-4 days whilst I can watch 4K 60 fps videos on YT without any issues. WTF ???
- EA_Darko
Best thing for it @NedaGarib is taking a couple of minutes and trying the following steps:
- Disable all background programs on your system (including Steam). You can also do this with a clean boot
- Temporarily disconnect all other devices that you don't need from your network
- Use a wired connection
- Make sure Origin is accepted in your anti-virus and firewall
- You can also try using Safe Mode Downloading via Origin which is under Application Settings, Advanced
Let me know if they make a difference.
DarkoI have tried these steps before. Btw the safe mode makes my download pause to 0.00 and won't go. I also got in contact with the support team and followed 3 different methods but nothing seems to work. I even reinstalled windows from how pissed I was and I got the same result.
- EA_Darko
This would point to a system issue @NedaGarib, I just tested Origin on a number of machines there and had no issues on any.
Try disabling your anti-virus and Firewall to see if it helps?
Darko
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