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NSX_014's avatar
NSX_014
4 years ago

Infinite loading screen after the Raiders event update

After downloading the update, I can not enter the lobby. Before the update, everything was ok.  I tried everything: reinstall the game, clear the steam cache, flushdns, restart the router. I don't k...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
4 years ago

What failure message do you get?

It's possible that the store cache could have issues. It's rare, but worth checking for after the steps you've taken. It'll be at C:\users\yourusername\Saved Games\Respawn\Apex\assets just delete all files there and start the game back up..

  • NSX_014's avatar
    NSX_014
    4 years ago
    @EA_David No messages, just infinite loading screen
  • NSX_014's avatar
    NSX_014
    4 years ago
    @EA_David Tried these steps , "C:\users\yourusername\Saved Games\Respawn\Apex\assets just delete all files" still doesn't work...
    • NSX_014's avatar
      NSX_014
      4 years ago

      Please help ! 

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        4 years ago

        Sorry for the slow reply, I was away for a few days.

        If you try creating an alternate account as a test, does that encounter the same issues? Also, I believe you're using Steam, if you install and log in via Origin instead do you encounter the same issue?

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