Forum Discussion

landersegher199's avatar
landersegher199
5 years ago
Solved

Infinite loading screen ps4

So I can’t play on my account because it won’t let me in the lobby... 2weeks and still no fix...
  • EzyHawk's avatar
    EzyHawk
    5 years ago

    Hello @landersegher1997 
    Please verify that your game software and your system software is up-to-date.
    You might also want to try to do a powercycle:

    1. Completely turn off your PlayStation 4.
    2. Wait until the power indicator light stops blinking and unplug the power cord from the back of the console.
    3. Wait approximately 30 seconds and plug the power cord back into the console
    4. Turn on your PS4 and try to see if this fixed the issue.

    If above don't work, have you tried to reinstall the game? (reinstall on original hdd if you use a secondary)

EzyHawk's avatar
EzyHawk
Hero
5 years ago

Hello @landersegher1997 
Please verify that your game software and your system software is up-to-date.
You might also want to try to do a powercycle:

1. Completely turn off your PlayStation 4.
2. Wait until the power indicator light stops blinking and unplug the power cord from the back of the console.
3. Wait approximately 30 seconds and plug the power cord back into the console
4. Turn on your PS4 and try to see if this fixed the issue.

If above don't work, have you tried to reinstall the game? (reinstall on original hdd if you use a secondary)

landersegher199's avatar
landersegher199
5 years ago

I did update everything and tried too reinstall nothing works

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,931 PostsLatest Activity: 33 minutes ago