Community AdminI am making this post because I cannot find anyone else having this issue after the update dropped. Game ran fine before; after update, game will always hard crash back to desktop when "loading" at main menu with no error message.
I have tried repairing the game
I have tried reinstalling Origin and the game.
I have tried other random possibilities like reinstalling Visual C++ redistribute.
Have no idea what is wrong or what this update did to my game.
Ryzen 5 3600 (ASROCK B550 Pro4)
Nvidia Geforce GTX 970 (latest driver 456.55)
Windows 10 64bit
No apex crash log, but the game has been dumping dmp logs, but I cannot upload .dmp files
Community ManagerHi all,
Thanks for reaching out about this. When you have the chance would you mind sharing a DxDiag so we can take a look? For more details on how to pull one up check out the EA Help website.
Once you have the text file please attach it to this thread. Thanks again.
/Kent
here's mine
I have tried other suggestions like having no launch options or running at base clock speeds on both cpu and gpu, but no go on either of those things
found someone post this https://answers.ea.com/t5/Technical-Issues/Apex-wont-launch-on-my-account-but-will-with-another/m-p/9567942#M85344
is it possible that accounts are corrupted on your end?
Here's my dx diag file, I'll go ahead and note that making another account did NOT work for me.
Community Manager
