Inifinite loading Screen

I recently was one if the individuals who got a couple thousand apex coins placed in their accounts by accident. As any sane human being would do, I spent them by buying the battle pass, buying packs, and gifting a battle pass. Since the update on 5/29/2024, I haven't been able to play Apex on my main account. I get stuck in an endless loading loop on the main menu. However, on my alternate account, I am able to log in with no problem. I have tried everything to fix the infinite loading issue, and it is absolutely not client side, it is on Respawn/EA's end. Some help getting my account back would be nice as I've now spent several hundreds of dollars on this game in my lifetime!