Input Lag Xbox Series X

Hey there, @ssmith818 

Thanks for reaching out about this. Do you also get the same lag if the controller is plugged in?

Yes, I still get tons of input lag even when it’s plugged in. Here’s a video I found where someone did some testing. It seems to just get progressively worse and severely hinders my experience playing the game. 

https://youtu.be/XMH0RUTUOv8

@ssmith818 

I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

I am on Xbox, not PC. I have power cycled and done all of that. The issue still persists. Ever since the issue back in the summer when Xbox first got the input lag, it’s always been an issue. The “fix” made it 85% better, but not completely. 

@ssmith818 

Sorry about that. Is the firmware up to date? Also, are you using the HDMI cable that came with your Series X?

Something else to check is to see if Dolby Vision for Gaming is disabled. This is in your Xbox Settings > General > TV & display options > Video modes > Dolby Vision for gaming. This should NOT be enabled.

I use the same HDMI cable, yes. Also, I found a couple more recent posts where people are having input lag issues. I’ll link them below.

This incident is isolated to Apex only. I downloaded the Modern Warfare 2 beta this weekend and I was shocked at how much more responsive that game felt.

Updating the firmware actually makes the input lag worse. (Elite Series 2). 

If there was ANY way for us next gen folks to download the Xbox one version of the game, that would be incredible. So many of these issues seem to have started when this “next gun” update dropped. 

links to other posts: 

https://www.reddit.com/r/apexlegends/comments/xoe9a9/apex_worse_on_next_gen_consoles_series_x/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

https://www.reddit.com/r/apexlegends/comments/xawc4a/ever_since_the_new_update_im_experiencing_insane/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

@ssmith818 

I'm not aware of any issues currently causing this. We can keep going through troubleshooting if you like. Just let me know. Thanks!

This is a weird response. I’ve shown you multiple posts including a YouTube video that describes the problem. I’ve done all the troubleshooting I can, this is a problem on your guys end. 

no other game produces this much input lag. Please bring this up with the team internally so someone can look into it rather than a bandaid solution by troubleshooting.

@ssmith818 

Thanks for the feedback. We'll make an announcement if an issue with input lag is found.

Thank you, much appreciated.