Issue with Apex Legends voice chat
Hello. I'm reaching out to you because my voice chat is working terribly ingame. Any people in my squad talking to me, seems to have a very very low volume and i can't hear anything, However, in the...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey @I_FreeMetal_I.
Let's take a look and see if we can figure out what might be happening.
Are you currently using any kind of audio management software to balance the audio on your PC?
/Kent
Yes, i have the "ICUE" software to make my Corsair Headset run. It does slightly change my volume mixing. I don't think that is the issue tho because it should have affected in game sounds as well, not only incoming voice chat, right ?
- EA_Kent
Thanks! I appreciate the info.
I'm wondering if there might be an issue with a specific audio channel being quieter than others. If the voice chat is coming through that particular channel it could be the reason why the volume is too quiet.
What happens if you start up your PC in a Clean Boot before you launch Apex Legends? If there is something else running on the PC that's related to the volume issues that may help to get around it. For more details on how to set one up check out the EA Help website. Let me know how it goes when you have the chance.
Thanks!
/Kent
Hey Kent,
I tried the clean boot procedure and it indeed slightly improved the voice volume. However my sound as a whole seemed very awkward both in Apex and other programs on my pc.
Thank you anyway for your help, guess i'll be typing in my games a bit longer :D
- EA_Kent
Thanks for following up and letting me know!
I'm glad to hear it helped with the voice volume, but I'm sorry that your sound is still a little off. I know how maddening it can be to try to sort out sound issues. When you Clean Boot your PC do you recall disabling any software that might have been affecting your audio?
/Kent
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