Issue with Apex Legends voice chat
Hello. I'm reaching out to you because my voice chat is working terribly ingame. Any people in my squad talking to me, seems to have a very very low volume and i can't hear anything, However, in the...
Forum Discussion
Hey Kent,
I tried the clean boot procedure and it indeed slightly improved the voice volume. However my sound as a whole seemed very awkward both in Apex and other programs on my pc.
Thank you anyway for your help, guess i'll be typing in my games a bit longer :D
EA_Kent
Community Manager
Community ManagerThanks for following up and letting me know!
I'm glad to hear it helped with the voice volume, but I'm sorry that your sound is still a little off. I know how maddening it can be to try to sort out sound issues. When you Clean Boot your PC do you recall disabling any software that might have been affecting your audio?
/Kent
- @EA_Kent Corsair ICUE program. Without it every windows / apex etc sounds are very weird. Disabling it doesn't really affect incoming voice chat !
I also have Realtek booting every time but closing it / booting without it doesn't seem to affect anything.
I'm apparently not the only player having issues haha :D
Thanks for you help !- EA_Kent
It sounds like ICUE may be the culprit. I use this software on my PC as well, but it only works with my keyboard, so I'm afraid I'm not really familiar with its options for headsets.
When you created the profile for your headset what sort of options did you have for managing that device?
/Kent
- @EA_Kent There are a few preset profiles affecting different sound range but even the default one wich by the looks of it doesn't change anything seems to be problematic. It's pretty weird because without the software booted my whole headset seems to not be working correctly at all ..
