Forum Discussion

5 years ago

Solved

Issue with Twitch drops on Apex

I've had 2 items "claimed" from twitch a month ago (A rare bangalore skin and a rare alternator skin) but I never actually got them in game. Same for the new Loading Screen 5 (It's been 48 hours+). I...

EA_Atic
5 years ago
Hey, @I_AM_RIGGY @myexample @xCALLIxLIFEx @dc5matthew when it comes to missing items or Twitch drops issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic

xCALLIxLIFEx

5 years ago

I am also experiencing the same issue. I have confirmed that my account is correctly linked but don't have the loading screen. i contacted twitch and they said its my account which it is not and to contact EA but EA says to contact Twitch

I_AM_RIGGY

5 years ago

@xCALLIxLIFEx Same!!

EA_Atic
DICE Team
5 years ago
Hey, @I_AM_RIGGY @myexample @xCALLIxLIFEx @dc5matthew when it comes to missing items or Twitch drops issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic