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Community Manager@IDrxpSurge Gotcha! Then that would be due to the initial unlink situation as unlinking your platform from an EA account will cause you to lose access to that progress.
If you had progress on two separate EA accounts, I'm afraid there won't be a way to combine that. Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. If you link your platform to a different EA account, you'll lose access to that progress as a result.
You would need to move your Xbox account back to its original EA account to try getting access back on that account.
Hello! I’ve been trying to cross-progress my Xbox stats to my pc but everytime I do it won’t allow me!! everytime it asks on my xbox and i check my pc it doesn’t work. I’m freshly new on pc and I’m almost level 400 on xbox.
so i should link back my Xbox account to the Origin one? what would that solve? i don't even know if Origins still works... The PC account on Steam is the same that i had on Origin the progress is the exact same, but the Xbox email remained on the Origin one after EA made its app and i had to unlink it from Origin since it isn't in use anymore. My Xbox's Microsoft account isn't even Gmail, Live or Hotmail... it's hella old. Plus how and why should i put the same email or account on PC that i have on Xbox?
@EA_Mako I have not received my progress from my ps5 to pc please help.
Community ManagerProgress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.
If you removed your Xbox account from the EA account it was originally linked to, linking it back there would be the only way to try recovering that progress.
It doesn't matter which email address you're using on the account. It matters which EA account had that progress initially. You've mentioned unlinking the Xbox account from Origin (which would be an EA account), so you've removed access to that progress. You need to figure out which EA account that was and link the Xbox back there instead.
@EA_Mako please help me, i have commented multiple times and i have gotten no real answer. My cross progression items did not transfer over from ps5 to pc but they are connected and i got the message on both platforms.
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