Forum Discussion

Community Manager

2 years ago

Issues after Cross Progression is activated on your account? Check here first!

Hey Legends! If you're encountering any issues after Cross Progression has been enabled on your account, please let us know here! If you're encountering an issue, please let us know which platf...

cross-progression

EA_Mako

Community Manager

2 years ago

@IDrxpSurge Gotcha! Then that would be due to the initial unlink situation as unlinking your platform from an EA account will cause you to lose access to that progress.

This would be about finding the original EA account your PS4 was linked to and getting it re-linked there to try restoring access to that content. We would not be able to make any changes or discuss any account details here, so if you have any issues re-linking your accounts please reach out to support so they can take a look.

@Petrosvj

If you had progress on two separate EA accounts, I'm afraid there won't be a way to combine that. Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. If you link your platform to a different EA account, you'll lose access to that progress as a result.

You would need to move your Xbox account back to its original EA account to try getting access back on that account.

yanderaae

Not applicable

2 years ago

Hello! I’ve been trying to cross-progress my Xbox stats to my pc but everytime I do it won’t allow me!! everytime it asks on my xbox and i check my pc it doesn’t work. I’m freshly new on pc and I’m almost level 400 on xbox.