Just so you know having an action taken against your account is not so good and I hope you can get this solved.
Please Note: Solved does not necessarily mean un-banned but at least an answer back from EA.
Also no one here on AHQ can assist you with account actions and or ban disputes.
For that you will have to contact the ToS team:
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
My roblox has been recovered by a specialist cyberhacker on mail "Xiaospyplatform@gmail" they assisted me massively.
