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As a Hong Kong server player, I sympathize with your experience, and my account was wrongly banned in this situation. And my account was not online when it got banned. And my account has been banned for 44 days. If you appeal more than three times, I suggest you find BBB to help you continue appealing, and maybe cancel the wrong ban on your account. Of course, if you check the posts of other users in the community, you will find that there are a large number of innocent players because of hitting The ban caused by killing the AFK robot has been happening from March this year until now, and most of this happened on the Hong Kong server and the Japanese server. Interesting that this rarely happens on other servers, maybe other servers have very few AFK bots. Stupid TOS team, stupid anti-cheat system
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The contents of this URL may be of some help to you.
By the way, you can just ignore the community manager's reply. That was a useless robot answer. It can't help you with your problem
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