Forum Discussion

4 years ago

Linking switch account

I’ve been trying for the past two days now to link my EA account onto my switch to play Apex but it keeps saying there was an error.. It won’t let me play without it. What do I do?

EA_Atic

DICE Team

4 years ago

Make sure that the Switch account is not under 13, @heyimalex666

What is the error you are getting?

/Atic

heyimalex666
4 years ago
Every time I press “link accounts” it’s just says “Sorry. We can’t complete your request at this time. Please try again later” or something along those lines. I’ve tried absolutely everything I can think of and nothing is working.. @EA_Atic
- EA_Atic
  DICE Team
  4 years ago
  @heyimalex666 can you reach out to EA Support to make sure everything is okay with the EA account.
  
  How to get in contact with EA support:
  https://help.ea.com/en/contact-us/
  https://twitter.com/EAHelp
  
  /Atic
- EA_Atic
  DICE Team
  4 years ago
  @heyimalex666 can you reach out to EA Support to make sure everything is okay with the EA account.
  
  How to get in contact with EA support:
  https://help.ea.com/en/contact-us/
  https://twitter.com/EAHelp
  
  /Atic
  - ScottCheggy80
    4 years ago
    I'm also having this same issue, i set up my EA account yesterday after downloading Apex. I've tried all the solutions i could find like, making sure the time is set correctly on my Switch, cleared the cache, DOB is all correct.