Linux players getting banned
Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...
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arch linux, mangohud with proton experimental on steam.
no notifications / no email / no justification - just get kicked after trying to join any game mode
couple thousand hours, badges, skins and heirlooms down the drain... pls fix.
- @C0N50L3C4T You weren't using Proton-GE 7-49? That was the common thing between all of the cases so far. This shows the issue is even wider spread of an issue than we thought already. EA & Respawn need to sort something out here. They need to talk to Epic wrt. EAC detecting this as a cheat, too.
- @ADAMPOKE111 I am experiencing the same issue, but am on Proton Experimental. Makes me suspect it's actually an EAC thing.
As a follow-up to my original comment, I finally got an automated email this morning in response to my ban dispute. It states that my account is banned for "cheating", as can be seen below:
I would hope this goes without saying, but I haven't even used so much as a macro, let alone violating any of the points mentioned here.
If that was something I was interested in, I'd just spin up a Windows VM and go ragehack on a burner account. Not on my personal PC, and certainly not on my main account (with thousands of hours, and hundreds of dollars of real money spent).
Here's my system information, for the sake of comparison:
Arch Linux (kernel 6.2.1-arch1-1), using Proton experimental through Steam (which also runs EAC), with MangoHud + obs-vkcapture installed from AUR.
Game launch options:
PROTON_ENABLE_NVAPI=1 DXVK_ENABLE_NVAPI=1 LFX=1 %command% -dev -novid +fps_max 0 +cl_showpos 1 -preload
Nothing out of the ordinary, and nothing that I can imagine would trip up EAC.
I have added to the GitHub issue discussion, but am lost on how to proceed from here. It doesn't seem like I have any way to speak with a real human who actually knows what I'm talking about. Immensely frustrating experience.
Quick update. Next day, possibly around 20 hours after randomly getting kicked out of game.
Received an automated email, and it is now visible in https://help.ea.com/en/my-ban-history/
From generic email:
You break our rules (https://www.ea.com/terms-of-service#section6) if you: • use software that interferes with or disrupts an EA Service or another user’s account. • use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user’s account. • use software or cheats that disconnects other users from the EA servers.
From infraction history:
Infraction History Game: APEX_LEGENDS Type: Ban Reason: Date: 28/Feb/23 10:27 AM UTC Status: Active
Reason missing.
Exactly the message I received. Just would like to throw my username in to the hat as well. I really hope this will be resolved soon
Hello everyone, I was banned for using Linux. I'm officially labeled a cheater now. Gone is about $5,600 that I invested in this game.
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