Linux players getting banned

I have gotten my second email regarding my false ban.

Hello,

We have received your most recent correspondence expressing concerns about the action that was taken on your account.

After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.

Due to this violation, we will not remove the sanction that was applied to your account.

You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

After completing two full investigations into your complaint, we consider this matter closed.

Please don’t reply to this email, as it won’t reach a monitored mailbox. If you need more help, you can set up a new case from our website:
https://help.ea.com/contact-us/?product=ea-app&platform=pc&category=manage-my-account&issue=cant-log-in&isContactForm=true

I do not know if I will ever get unbanned at this point. I would love to be unbanned and that this issue would be fixed asap. I get that it takes time but I have been left nothing else to do other than keep sending correction emails about my ban through their my bans tab.