Forum Discussion

Mnijijijijbd

5 years ago

Solved

Loading/compiling shaders NOT FIXED

I've had this issue for a few days so I started looking up on the net to try and fix it.

I found the following "solution" :

Install newest graphic drivers, I did that (5/08/21 drivers).

Go to NVIDIA control panel, turn off Shader Cache, apply, turn it back on and apply. I did that.

I turned off my computer and restarted it and I still have this loading shaders issue.

Please EA fix this!

EA_Atic
5 years ago
Could you try a new Windows Account with Admin powers and see if the same issue happens. @BananqtZ

/Atic

8 Replies

BananqtZ1
5 years ago
@Mnijijijijbd same problem. Season 10 and this game is completely ruined.
EA_Atic
DICE Team
5 years ago
Hey, @Mnijijijijbd @BananqtZ can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
BananqtZ1
5 years ago
@EA_Atic i tried everything, repair,uninstal, clean instal apex, 6 different drivers 3 new, 3 older (clean reinstal). it has started to happen since the last update ... before 8-9 days (monday or tuesday). i tried close every useles program and it didn't help....same problem origin and steam too....
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EA_Atic
DICE Team
5 years ago
Could you try a new Windows Account with Admin powers and see if the same issue happens. @BananqtZ

/Atic
KromNC
5 years ago
@EA_Atic I switch between 2 admin accounts. It's not fixing it because that was one of the first things on my check list to try and change. I also have the latest Nvidia drivers and i did DDU. I turned off my overlays and did a clean boot and non of it is fixing it. I have a 1080ti, i5 8600k and latest windows update. Anything latest you can think of in terms of drivers i have it.

I hope you guys are trying to find a solution.
EA_Atic
DICE Team
5 years ago
@KromNC can you run a system file checker and see if that help. https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

/Atic
Frankyy97
4 years ago
@EA_Atic On another Windows Account with admin powers, it works so far. Is there a known way to make it work on my main windows account?
EA_Atic
DICE Team
4 years ago
Sorry for the delay, it would mean there is something wrong with that account a reinstall of windows can help with that. @Frankyy97

/Atic