Forum Discussion

New Vanguard

1 year ago

Locked off the game for one whole week (and counting)

I did every trouble shoot, and did not worked, it happens 1 of 3 things, the game just refuses to open, the game opens and THEN throws me out of it or (the rarest one), it allows me to enter the game...

EzyHawk

Hero

1 year ago

@MSwampertEXHi there, could you verify tthe following:

What hardware are you currently running?

Is your setup up-to-date, no outdated OS or Drivers?
- Please make sure you update your Drivers and OS
Any Softwares running in the background, especially any with an overlay (steam, discord, Geforce).
- Please close these down or inactive the Overlay
Any AntiVirus or Firewall that may be blocking Apex or EAC?
- Try to whitelist Apex Legends and EAC in your AntiVirus and Firewall sofware..
Have you tried to repair Apex Legends or tried to repair EAC?