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Six-SixtyFour's avatar
Six-SixtyFour
2 years ago
Solved

Lost All Content - Cloud Save Overwrite

Hello, I launched Apex Legends and was prompted to select a local save from 2023 or a more recent cloud save. I chose the local save as this was the last time I remembered playing the game, and all ...
  • Six-SixtyFour's avatar
    Six-SixtyFour
    2 years ago

    This worked. To anyone who finds this thread later, there was an update on April 2, 2024 that resulted in some Apex accounts being reset. Try to find a helpful EA Community Manager on the forum who can assist you in reverting. It only takes a moment from their end. Note that any account changes after April 2nd will be gone but everything before April 2nd will be restored. Thank you EA_cuervo.

Six-SixtyFour's avatar
Six-SixtyFour
2 years ago

Hi @EA_cuervo and thanks for the help. I have not activated Cross-progression; I only play on PC. I did not see a prompt about that either, only a prompt about cloud/local saves.

Please let me know if there is anything else I can try. Thank you.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 years ago

Do you remember when was the last time you played the game and had your progress? 

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Six-SixtyFour thanks for the information. Please check your inbox in AHQ, I've messaged you there so we can discuss this further. 

      • Six-SixtyFour's avatar
        Six-SixtyFour
        2 years ago

        This worked. To anyone who finds this thread later, there was an update on April 2, 2024 that resulted in some Apex accounts being reset. Try to find a helpful EA Community Manager on the forum who can assist you in reverting. It only takes a moment from their end. Note that any account changes after April 2nd will be gone but everything before April 2nd will be restored. Thank you EA_cuervo.

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