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r0bizx's avatar
4 years ago
Solved

Lost email which was registered to Origin

I lost my email which was registered to Origin. And now when I want to login my Origin account , I need to write verification code. The verification code comes to my lost email. Sad, but I don't have access to my lost email. I can't return my email. Any help? I tried write to support, but I don't remember some details of my Origin account. I'm sharing wrong information because some of them I don't remember. So maybe I should keep trying talk with support?

  • Hi @r0bizx,

    Hoenstly, yes. Support is the only team who can assist players with making changes to their account information. However in order to do that they will need you to pass the security step with them. Please, try to recall the information they are asking you to verify in order to progress pass the security stage.

    - EA_Lanna

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @r0bizx,

    Hoenstly, yes. Support is the only team who can assist players with making changes to their account information. However in order to do that they will need you to pass the security step with them. Please, try to recall the information they are asking you to verify in order to progress pass the security stage.

    - EA_Lanna

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