Forum Discussion

GR_Nonsense's avatar
7 months ago

lost progress

hi, i tried to link my ps4 account to an other account beecause i thought i would get my ps4 progress. when i did that my progress was not there so i re-linked my ps4 account to this (original) account. however it seems that i dont geeet that progress to. I know that the progress is stored to EA account level so i wander how can i have acces to this in order to get my profress back.

if there is a way to have my progress back please help me

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey @GR_Nonsense,

    Any time you unlink an account, there is a possibility of permanently losing your progress. 

    The only way to try restoring access if you've lost progress due to unlinking an account would be to re-link your platform to its original EA Account.

    If you've already done that and progress was not restored, there wouldn't be any other options available to restore this, sorry.

  • what do you mean '' there is a possibility'', it depends on my luck?

    i played apex legends all this time and when i switched accounts i lost all of my progress because i was unlucky?

  • i also went to my ps4 and the progress was not there either.

    you say that the progress is stored to the EA account level but there is no way that i can acces this storage in order to have me progress back

    i just want my progress back

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