Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 480 RX 8gb MSI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Steelertron
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. I_BM_U, nVusPip
Which Legend were you playing (if applicable)? Mirage, Bloodhound, any
Which Legends were your squad mates using (if applicable)? Bangalore, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Initial Jump
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Jumping
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0, keeps happening
When did this happen? (dd.mm.yy hh:mm) 2/17/2019, matches between 10am-2pm MT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When the game first came out, I was having no issues at all. Then this just starts happening every now and then a few days later to now almost 100%. 100% of the time I'm jump master, the game crashes. 50% when I'm not jump master. I seem to be able to lower the chances of it happening by being in Map/Menu settings while jumping. It's seems like the jump animations is causing a memory leak, because I notice my CPU hits extremely high #s during it. ADDITIONALLY - it can happen randomly during a match. The last crash just now I was using a shield battery or phoenix kit and the game froze up, crashes, no error message. Last time it happened during a match, I was Bangalore and pulled out my Ult.
What should be happening instead? Not crashing, at least give an error message.
Steps: How can we find the bug ourselves? QA the game more?
As stated above, this is becoming frustrating as I really enjoy this game but can't play it if its crashing like this.
I do not have any other programs running, I close out everything that I can except for Discord. My Windows 10 is up to date. I'e done repair the installation a few times. The graphic settings are at the lowest possible. I've disabled FPS counter on Origin.
My GPU is up to date. It happened on 19.2.1, and still happening on the latest version 19.2.2.
I can play any other current title just fine on high settings. For example, Anthem runs beautifully with no issues.
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