Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GPU: RX 480 ARMOR 4G OC
Enter RAM memory size in GB VRAM: 4G RAM: 16G
What is your gamertag/PSN ID/EA Account name? PercocetStripper
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline (doesn't matter)
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Doesn't matter, not a frames issue.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing and running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 03/20/19 12:20 AM Central
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Usually a slight freeze, then proceeds to crash to desktop without any kind of error message. Origin client will then sometimes reappear.
What should be happening instead? I should be able to play a single game without the game utterly failing.
Steps: How can we find the bug ourselves? I've tried every trick I can find to fix this because I want to play. However, I noticed that it is probably a memory leak type of issue.
Some of the apex game files, specifically inside the 'paks' and 'audio' folders, are creating a ton of Standby memory. Even after I use RamMap to empty the standby list before playing the game will quickly allocate all of my memory to an unusable destination. I'm almost sure this is the problem because if I don't clear the lists at all and wait for the Standby list to fill up, my whole game is micro-stuttering / hitching, even in the main lobbies. Please fix this because I am sure many others are having the same problem as well and I am very close to uninstalling the game and never looking back, thanks. I will attach screen shots of dxdiag, the first crash report, and my RamMap diagnostics.
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