Forum Discussion

5 years ago

Solved

Missing in-game content after linking ps4 account to another EA account

Would the in-game content be restored if I unlink and link it back to the EA account? Recently I found that my Ps4 Apex account was linked to my secondary EA account and not the main one. So I proce...

EA_Kent
5 years ago
Hi @rafaaaaa1303,

If you re-link the account back to the original EA Account without connecting it with a different EA account it should restore your progress. Linking it with a different EA Account may prevent that from working, though.

I think it would be best to get in touch with the EA Help team so they can take a look at the account from their side. You can find more details on how to create a case with them at the EA Help website. You can also speak with them over Facebook or Twitter instead.

/Kent

EA_Kent

Community Manager

5 years ago

Hi @rafaaaaa1303,

If you re-link the account back to the original EA Account without connecting it with a different EA account it should restore your progress. Linking it with a different EA Account may prevent that from working, though.

I think it would be best to get in touch with the EA Help team so they can take a look at the account from their side. You can find more details on how to create a case with them at the EA Help website. You can also speak with them over Facebook or Twitter instead.

/Kent