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HonoredMwch1175's avatar
3 years ago
Solved

Missing Legends and Skins

I haven't played apex on my X box for awhile, and when I logged in today all of my Legends and content for those Legends were missing.  I still have the kills and win statistics for thembut I'm not  able to play the legend.  I grinded for hours to get Crypto and Wattson as well as emotes, skins and banner stuff and now its all gone. I also lost Weapon skins and loading screens form previous seasons.  Is there a solution for this or will I just have to grind again?

  • Hey @HonoredMwch1175,

    Typically this sort of thing will happen if you've unlinked any platforms from your EA Account. 

    In those cases re-linking the original account would be the way to restore your progress and content.

    If you're unable to do this or are still running into trouble please reach out to support directly so they can check over the account with you.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @HonoredMwch1175,

    Typically this sort of thing will happen if you've unlinked any platforms from your EA Account. 

    In those cases re-linking the original account would be the way to restore your progress and content.

    If you're unable to do this or are still running into trouble please reach out to support directly so they can check over the account with you.

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