Missing Rewards from Legendary Hunt Challenges

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 3 2200
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? ROTELDIP
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. 
Which Legend were you playing (if applicable)? 
Which Legends were your squad mates using (if applicable)? 
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu.Viewing the new bloodhound skin
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Viewing the new bloodhound skin
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 6-7
When did this happen? (dd.mm.yy hh:mm) I should have unlocked it the first day of challenges
How often does the bug occur? Every time (100%)
How severe is your issue? 
What happens when the bug occurs? It just does not award me the skin i earned
What should be happening instead? The game should award me with the skin
Steps: How can we find the bug ourselves? I dont know