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d1cfwayhyjkh's avatar
d1cfwayhyjkh
3 years ago
Solved

my account apex legend got hack by someone

Hello

Can someone help me ..... Im so sad af now my account just got hack by hacker!!!!!!. I don't know what I gonna do now. Today I my free time to play games apex . I try to login my account they said I have to reset my password so I reset it . And done of my account have a weird name like (shut-llp) . My account id before this are (zxli_yt). I don't know what to do now im so stress because I spend like 5000usd on that account.

I hope ea can help or just give me something hmmmm

That my accound link with steam and now 5000usd account gone like ghost

[CM - Edited for ALL CAPS]

  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Hey @d1cfwayhyjkh,

    Sorry to hear someone else was able to get into your account!

    I'd definitely go through as many of these security steps as possible to make sure they don't still have access to the account or your system. 

    Once you've done that, please contact support directly so they can go through the account with you and make sure it's secure. They'll be able to look into any other changes that were made to the account from that point as well.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @d1cfwayhyjkh,

    Sorry to hear someone else was able to get into your account!

    I'd definitely go through as many of these security steps as possible to make sure they don't still have access to the account or your system. 

    Once you've done that, please contact support directly so they can go through the account with you and make sure it's secure. They'll be able to look into any other changes that were made to the account from that point as well.