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KINO_HOHO's avatar
KINO_HOHO
2 years ago
Solved

MY ACCOUNT BANNED GOT NO REPLY AND NOW I'M ANGRY AND SAD

So, I got banned from Apex Legends like a yr ago, and it's messed up my life bad. I got bipolar, depression, and gender stuff going on, ya know? The LGBTQ crew in Apex was like my lifeline, gave me guts to face life.Without it, things are getting worse. I need that game back in my life, seriously. Can we fix the ban thing? I swear, it wasn't my fault. I miss the community, and it's affecting my mental health big time.I'm all over the place, sorry. Can we talk about this ASAP? BECAUSE I'VE TRIED TO REACHING OUT TO YOU GUYS LIKE ABOUT HOURS THRU EA HELP AND ALL I GOT IS SILENT AND NOW I CAN'T HOLD MY FEELING ANYMORE FEEL LIOKE!!!!!!!!!!!

6 Replies

  • TheRedLion93's avatar
    TheRedLion93
    2 years ago
    @KINO_HOHO

    I apologize that you're going through this moment of stress and hopefully I can be of assistance to you.

    Did you try disputing the ban that's under your account?

    You can do so here in this topic to assist you on how to do so: https://help.ea.com/en/help-contact-us/?product=apex-legends&topic=dispute-ban-suspension&category=manage-my-account&subCategory=banned-or-suspended-account

    If you have any other questions, please don't hesitate to ask 🙂
  • KINO_HOHO's avatar
    KINO_HOHO
    2 years ago

    THANK YOU FOT REPLYING BUUT I'VE ALREADY TRIED LIKE 20 TIMES BUT GOT NO REPLY EVEN AUTO-REPLY EMAILS WHICH IS SO DISAPPOINTING AS A GAME THAT I'VE PLAYED FOR YEARS!!!!!!!!!!!!!!!!!!!!!!!

  • KINO_HOHO's avatar
    KINO_HOHO
    2 years ago

    LIKE A YEAR AGO AND I CHECKED IT EVERY SEASON, THE Reason of being banned is totally blank

  • KINO_HOHO's avatar
    KINO_HOHO
    2 years ago

    is there any alive staff of EA OR RESPAWN DEAL WITH THIS KIND OF ISSUES!!!!!!!!!!!?????????????????

    I JUST FIND MY PREVIOUS ISSUE IS OVERTURNED AND THEN GOT ANOTHER CONTINUING  ONE ? I DIDN'T PLAY A  SINGLE MATCH BECAUSE I DON'T KNOW WHEN IT WAS OVERTURNED!

  • TheRedLion93's avatar
    TheRedLion93
    2 years ago

    @KINO_HOHO 

    You will need to speak to the Terms of Service team. The process to contact them can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

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