My account got Banned but i didn't even play
So yesterday i downloade apex for the first time in like half a year and wanted to play but it literally cannot because i got banned?, and also it seems like i got hacked by someone and that someone played with my account cause i don't remember playing in season 10 (especially getting into 55 tier of bp), so i changed the password like a month ago and it looks like that person couldnt play it since then but he got banned? Surely that wasn't me Can something be done about that.
Sorry to hear what happened to your account.
Good to hear that you changed your password, that is a great start. You should also enable 2 Factor Id for the game and also think about changing the password for the associated e-mail and also enabling to factor id for the e-mail as well.
I think you should contact an EA advisor through EA help in order to get your account secured and then contact the ToS team about getting the ban lifted with the info you get from the advisor.
I hope I was able to help you out with these tips as there is not much else we can do here on the forum.
Best of luck to you and happy Friday.
