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AlfieVincent's avatar
3 years ago

My Apex Account is not working on PS5

I need to unlink my PS5 account from my EA Account in order to put it back on the original account it was linked it. My Apex Legends account is glitching. I can see my stats and account level and past stats on ranked but my access to legends, store and all the cosmetics I have bought is no longer available. I have spent thousands on this game and am worried I will never get my stuff back. PLEASE HELP.

2 Replies

  • @AlfieVincent

    Any account that you unlink from an EA Account can result to progression loss.

    When did this loss of progression occur? That EA Profile you want to unlink is your main account or is it the other?
  • UnluckyATV's avatar
    UnluckyATV
    3 years ago

    So yesterday I made a new ea account to merge my PSN with so when cross progression comes I could get my PS account onto my PC. As a result I now cannot use any of my cosmetics and legends I had unlocked. I cannot access stores, legends, loadouts and the battle pass. My account stats are still there like my level, total kills and damage but I can’t do anything with my PS account. Is there any way to get things back to normal before I linked my PS account to the new EA account? Cheers man

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