Forum Discussion

2 years ago

Solved

My Apex account was hacked and my email was changed, but I have an initial email

Hello, after two and a half years, I have returned to play Apex. During your rest, I checked the account reason (LOL) myself My initial EA email was hacked and changed to (dd ****** @ uctu. cn), whi...

EA_Pulsar
2 years ago
You should be able to submit your case without logging in. Have you tried that already?

Spoiler

Select the EA App

Select one of the account issues like I cannot log in

You may get a pop-up that says login and get faster help

Select Continue without logging in

This should give you the chat/email option

EA_Pulsar

Community Manager

2 years ago

You should be able to submit your case without logging in. Have you tried that already?

Spoiler

Select the EA App
Select one of the account issues like I cannot log in
You may get a pop-up that says login and get faster help
Select Continue without logging in
This should give you the chat/email option

Select the EA App Select one of the account issues like I cannot log in You may get a pop-up that says login and get faster help Select Continue without logging in This should give you the chat/email option