Forum Discussion

leedonghea's avatar
2 years ago
Solved

My Apex account was hacked and my email was changed, but I have an initial email

Hello, after two and a half years, I have returned to play Apex. During your rest, I checked the account reason (LOL) myself My initial EA email was hacked and changed to (dd ****** @ uctu. cn), whi...
  • EA_Pulsar's avatar
    2 years ago

    You should be able to submit your case without logging in. Have you tried that already? 

    Spoiler
    • Select the EA App 
    • Select one of the account issues like I cannot log in 
    • You may get a pop-up that says login and get faster help 
    • Select Continue without logging in 
    • This should give you the chat/email option 

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