My Case Says Waiting On Player
I Submitted a case for missing apex coins after purchase....I included as attachments my profile page... proof of purchase from transaction history as well as game services page I recieved an email ...
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EA_QueenBee
My Case #234256038
A few weeks ago I opened a case regarding a bug that was not granting rewards for completed challenges in BF6. I communicated about this issue with an advisor. A few days ago the case was marked as FIXED however the bug happened again when I rerolled a mission so I updated the case via resume case.
After another conversation with the advisor I was told that I would be contacted by email with the result. However I never received any email and the case status is now showing waiting on player even though I have no option to open a live chat with an advisor. As I mentioned no email has arrived either.
EA_Mako
Community Manager
Community ManagerHey there,
This thread is quite old and is being locked here to make sure info provided or reported is relevant to the current version of the game.
Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!
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