Forum Discussion

2 years ago

My cloud save is corrupted in Apex Legends

My cloud save is corrupted in Apex Legends and I'm scared to hit 'new save'. What happens if i click it? Will my progress be lost? I played on Xbox before, but i wanted to play on Pc, because I can o...

EA_cuervo

Community Manager

2 years ago

Hi there,

Can you share a screenshot showing the error message you see?

Thanks,

Midnight9746

Hero+

2 years ago

@EA_cuervo I think they're being told to pick between a local and a cloud save.

Which, @mate50000 I had this happen to me and I had picked the cloud save option. I haven't noticed had any issues thus far and the prompt showed up for me about 5 days ago.

If you would like to make sure that the cloud save is the best option to pick, you can contact EA Support, and ask them if you should click on the cloud save.

I believe the local file is also saved here: "C:\Users\<your user>\Saved Games\Respawn\Apex", so you could back up this folder as well. Although our progress is tied to our EA accounts.