1 year ago
My EA account was stolen, causing APEX to be banned
I haven't logged into APEX for a few days. When I logged into APEX from STEAM, I was prompted to register. After I logged in, I was prompted that I was banned. After appealing, I checked my EA accoun...
- 1 year ago
First you need to recover your account if you think it was hacked. After you have done that then you should submit an appeal concerning the ban. Links below for both.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/