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XGeneral_Johnny's avatar
XGeneral_Johnny
5 years ago
Solved

Need help,Connection Rejected, Invalid Token

Hey! I would love to get a fix for this issue, i saw a topic about this here but the fix did not apply to me. Its been like this for me since i came back to the game, mid season 8. It says "Connecti...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @XGeneral_Johnny 


    Thanks for following up and letting me know! I'm glad to hear there's been an improvement. 

    We have been looking into some disconnections since the most recent patch, which might be why you're still seeing errors sometimes. Hopefully once the disconnection issues are fixed it will be more stable. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@XGeneral_Johnny 

I appreciate you giving that a shot as well. 

Another step that can help with issues like this is setting a static IP address for your PS4. The Port Forward website has some good instructions on how to set that up. If you're able to give that a try as well please let me know how it goes. 


Thank you!

/Kent

XGeneral_Johnny's avatar
XGeneral_Johnny
5 years ago

Thanks for the reply! 

The good news is that the problem was partially solved! 

I've assigned a permanent IP address to the PS4 alongside the previous settings you gave to me.

Port forwarding isn't supported by my router, so i settled for the option i already mentioned which was pretty simple and straightforward. 

I almost never get disconnected now after finding a match, which is already amazing! 

I still however disconnect occasionally after the match ends or getting back to the lobby, not the same rate as before but still happens 1/3 of the times. 

its already much better and the game is playable now, nothing compared to the old results haha.

If there's anything else i could try, it would be really appreciated, if there isn't i'm already happy with the results and happy with the great support 👍

Thank you!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @XGeneral_Johnny 


    Thanks for following up and letting me know! I'm glad to hear there's been an improvement. 

    We have been looking into some disconnections since the most recent patch, which might be why you're still seeing errors sometimes. Hopefully once the disconnection issues are fixed it will be more stable. 

    /Kent

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