Networking Guide: Opening the taps and cleaning up
Hai,
In this guide i will show you how to resolve some common networking issues with Apex through windows.
There are many guides in the EA forums about network issues but i feel these solutions are most relevent to common network issues.
Opening the taps:
Firewall
First we will add the applications to the firewall list to prevent the firewall blocking access to the network.
I will be using windows firewall as an example, you can do the same for third party firewall software by googling how to whitelist applications on a (brand) firewall.
(Remember to check your firewall software is up to date!)
- Press start and type Firewall, then select the firewall app.
- Click on "Allow an app or feature through Windows Defender Firewall"
- Click the change settings button, then "Allow another app..." button.
- Click browse and navigate to your game file location for apex. (Default location: C:\Program Files (x86)\OriginGames\Apex)
- Select the r5apex.exe file then click the add button and tick both boxes in the new Apex Legends whitelist.
- Add these apps to the firewall whitelist aswell: C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exeC:\Program Files (x86)\Origin\Origin.exe
- Click okay and exit the window.
Drivers
Ensure your network driver/s are up to date so we can eliminate the driver issues from the list!
In this spoiler will guide you through it 🙂
This guide will also be for any device Laptops, sound cards, network cards etc, because the method is very similar you just skip to the web browsing part for anything other than Motherboards and laptops.
Motherboards have a set of drivers for each of the components on the board, and updating them will come from the manufacturer of the board not Windows.
The same goes for laptops.
Lets begin with finding the model of your motherboard/laptop.
Press the Win key, type cmd and open the command prompt.
Copy this into the command prompt window: wmic baseboard get product,Manufacturer,version,serialnumber
You will see something like this: 
Under Manufacturer will be the name of your board's/Laptop's Manufacturer name and under Product will be the model number/name.
Now open your web browser and google the manufacturer name to find their website, once in look for the sections of the website that say "Support" "Service" "Drivers" or "Downloads".
Once their you can search for your motherboard or laptop model number/name where you will find the drivers for your PC.
At this point you can download all the drivers you need to update for your system, if you know how to update your BIOS then check if that needs updating as well.
Note:You can ignore manuals, compatibility lists, and software as they are not needed.
Once downloaded install each driver one at a time following the prompts and restart the PC if your system requests it.
Now that you have installed the latest drivers you are now up to date! :D
Note: Drivers are all about compatibility and optimization, in very rare cases old devices may not be compatible with devices that have the latest drivers but are compatible with the older versions of the driver. (dont ask me why thats just how the cookie crumbles)
Cleaning up:
Here we will cleanup the files used by Apex/Origin/EasyAntiCheat that are use as a type of refrence for a network process.
Cleaning up can resolve conection issues to downloads that wont download.
Flushing the DNS:
- Hold down the Windows Key and press X.
- Click Command Prompt (Admin).
- When the command prompt opens, type ipconfig/flushdns and press Enter.
- Type ipconfig /registerdns and press Enter.
- Type ipconfig /release and press Enter.
- Type ipconfig /renew and press Enter.
- Type netsh winsock reset and press Enter.
- Reboot your computer.
Cleaning up the temp files:
Navigate to the location of your hard drives, Right click your C: drive and open properties.
Click disk cleanup and follow the prompts and wait for the cleanup to finish.
And we are done!
If you want troubleshoot game file related issues you can check out my guide here: https://answers.ea.com/t5/Technical-Issues/In-Depth-Trouble-shooting-Guide/m-p/7472105#M165
